Customer Portal Online Tour


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GE Infrastructure, Water & Process Technologies Customer Portal includes an online order, shipment, invoice status search allowing customers to search for order status by purchase order number, date, and number.

STEP 1:  Enter Search Criteria in the Status Search portlet on the GE Customer Portal home page

Type in your search criteria including a wildcarded purchase order number, an date range, and submit.
 

STEP 2:  View the results of your search

The results of your search will display orders, shipments, or invoices associated with your company.  Each row represents an order, shipment, or invoice.

 
STEP 3:  View the details of an order, invoice, or shipment Click on the order, invoice, or shipment number in the result set, and view the line item detail for that item.  Links from the line item detail to the corresponding shipment, invoice, or order are included on these screens.